Last updated: 14 February 2026
1. Who We Are
Website48 is a web design service operated in Singapore. When we say "we", "us", or "our", we mean Website48 and its operators. When we say "you" or "your", we mean you as a user of our website or customer of our services.
2. Information We Collect
We collect information that you voluntarily provide to us when you:
- Fill in the contact form on our website (name, email, phone number)
- Message us via WhatsApp
- Engage with our advertisements on Meta (Facebook/Instagram)
We also automatically collect certain technical information when you visit our website:
- IP address and approximate location
- Browser type and device information
- Pages visited and time spent on our site
- Referral source (how you found us)
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our web design services
- Send you updates about your website project
- Improve our website and advertising
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Cookies and Tracking
Our website uses the following tracking technologies:
- Meta Pixel — to measure the effectiveness of our Facebook and Instagram advertising
- Google Analytics — to understand how visitors use our website
These tools use cookies and similar technologies to collect anonymous usage data. You can control cookies through your browser settings.
5. Third-Party Services
We use the following third-party services that may process your data:
- Meta Platforms (Facebook/Instagram) — advertising and analytics
- Google — analytics and search
- Cloudflare — website hosting and security
- WhatsApp (Meta) — customer communication
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months after your last interaction with us.
7. Your Rights
Under the Singapore Personal Data Protection Act (PDPA), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Withdraw consent for us to use your data
- Request deletion of your data
8. Data Deletion
To request deletion of your personal data, please contact us at hello@website48.com or message us on WhatsApp. We will process your request within 30 business days.
9. Contact Us
If you have any questions about this privacy policy or how we handle your data, contact us:
- Email: hello@website48.com
- WhatsApp: +65 8012 4848